Account and data controls

Data Deletion

Scroller, Inc. operates Scroller and provides these account and data controls. You can delete your Scroller account and stored app data. Deleting Scroller data does not delete messages from your original Google or Microsoft mailbox unless you separately use your provider or Scroller mail actions to delete those messages.

Delete in the app

Open Scroller settings and choose the account or data deletion option. Removing a connected Google or Microsoft account disconnects that account from Scroller, revokes provider access where supported, removes stored OAuth tokens, and deletes Scroller's synced data for that account. Deleting your Scroller account removes your Scroller profile and connected account data.

Delete by email request

Email privacy@scroller.ai from the email address connected to Scroller and request account or data deletion. We may ask you to verify ownership before processing the request.

Revoke provider access

You can revoke Scroller from your Google Account permissions or Microsoft account or organization app permissions. Revoking access stops future syncing, but you should also disconnect the account in Scroller or request deletion if you want stored Scroller app data deleted.

What is deleted

• Scroller account records and connected account records.
• Encrypted Google or Microsoft OAuth access and refresh tokens stored by Scroller.
• Stored summaries, rewritten subjects, sender settings, ignored senders, summary rules, and app preferences.
• Stored message metadata and content, semantic search embeddings, Ask source references, prefetched rich HTML, extracted image references, attachment previews, drafts, jobs, and events held by Scroller for the deleted account, subject to limited legal, security, abuse-prevention, backup, and operational retention needs.

Retention and backups

Synchronized email records, summaries, extracted media references, and attachment previews are retained while the account remains connected. A separate prefetched rich HTML representation is cleared after it is at least 24 hours old and its thread is no longer Feed-eligible. You can delete synchronized Scroller data at any time using the app or by emailing us.

Email content previously submitted to OpenAI for user-facing AI processing may remain in OpenAI's abuse-monitoring systems for up to 30 days under its standard API data controls unless shorter retention controls apply. Scroller does not opt in to using API inputs or outputs for model training.

Deleted information may remain temporarily in an access-restricted backup until that backup is overwritten under Scroller's operational backup rotation. Backups are not used for routine processing, and deletion obligations are reapplied after a restoration where practical.